Terry Flemings
Should have read the other reviews prior to downloading the app. Same issue as the others. Set up an account at kiosk. Tried to link the account however keeps saying incorrect password when I know I'm using the password and have changed several times. Not worth all this trouble to use. And, if you see the same consistent problem with different users then there must be a problem with the app.
52 people found this review helpful
365 Retail Markets
November 28, 2022
Hey Terry, we are sorry that you are experiencing this issue. Our team can help you link your kiosk account to the app if you contact us at (888) 365-6282 or support@365smartshop.com
Chris
Could not even make a new account? When I open the app, the only button is "I've used this app before" which take me to a sign in screen with no option to sign up. Clicking randomly all over the screen takes me to some kind of page where I can start setting up, but every time it acts like I have no internet connection. I tried resetting the phone, reinstalling the app, nothing seems to make this thing work for me.
1 person found this review helpful
365 Retail Markets
November 28, 2022
Hey Chris, thank you for bringing this to our attention. We have notified our Product team of this issue. For further assistance, please contact our team at (888) 365-6282 or support@365smartshop.com.
Nicholas Geesey
I like the app because instead of a bunch of tiny purchases on my credit card i can just spend a lump sum and go from there. Would be 5 stars but I've had an issue with adding funds to my account after adding funds 2 or 3 times. I found that uninstalling and reinstalling the app allows me to add funds a few more times but i usually have to go through the process again. Ive reinstalled around 5 times now i think. Frustrating issue with an otherwise solid app that helps me keep track of my money.
22 people found this review helpful
365 Retail Markets
May 26, 2022
Hey Nicholas, thank you for sharing this issue with us. We have recently published updates tot he app that may have fixed this. If you are still experiencing issues, we ask that you report it to our team at (888) 365-6282 or support@365smartshop.com.