HAVE AN
ISSUE?

WE'RE HERE TO HELP

HAVE AN
ISSUE?

WE'RE HERE TO HELP
FAQs

How do I request a refund for a purchase I made at my Market Twenty 4 Seven?

We apologize for any issue you may have had at your Market Twenty 4 Seven and are committed to making it right. Please reach out to our Guest Services Team by using the Customer Service QR code located at your market kiosk, calling/texting 1-855-675-8247, or emailing support@market24-7.com. Our dedicated Guest Services Team responds to requests within one business day.

How do I get assistance with my Market Twenty 4 Seven account?

Please reach out to our dedicated Guest Services Team by using the Customer Service QR code located at your market kiosk, calling/texting 1-855-675-8247, or emailing support@market24-7.com. Our team responds to requests within one business day.

Why should I create and use a Market Twenty 4 Seven account?

Your Market Twenty 4 Seven account makes your experience even more convenient. Check your balance, add funds, gain access to promotions, give or receive Gift Cards, and get refunds instantly all with your account.

How do employees and guests make purchases and what methods of payment are accepted?

Simply select the items you want, scan them at the self-serve kiosk and pay. Depending on your market location, you can pay using a credit or debit card, Google or Apple Pay, a market card, which you can load cash onto, or use our Connect by Continental mobile app.

How do I purchase Market Twenty 4 Seven Gift Cards to celebrate a team member for their work anniversary, birthday or a job well done?

Simply reach out to our Guest Services Team by using the Customer Service QR code located at your market kiosk, calling/texting 1-855-675-8247, or emailing support@market24-7.com. Our dedicated Guest Services Team can create gift cards for any occasion or no occasion at all and respond to requests within one business day.

Where can I make a request for an item I would like in my Market Twenty 4 Seven?

We love feedback, especially item requests. Your market has a QR code near the kiosk for guest support. Simply use that or call/text 1-855-675-8247, or email support@market24-7.com and our dedicated Guest Services Team will respond within one business day.

What are your typical Market Twenty 4 Seven offerings?

We build each Market Twenty 4 Seven unique to the client. Choose from chef-prepared, fresh meals and fruit options, entrée salads, deli sandwiches, soups, yogurt and more. Add hot dishes and delivery pick-up destinations. Dig into fan-favorite, name brand sweet or salty snacks. Enjoy premium hot and cold beverages, including popular coffee brands as well as our local blends, teas, soft drinks, energy drinks, juices, water and more. Plus, we’re always looking to source new, exciting items and are open to recommendations.

Are hot and cold food options available at my Market Twenty 4 Seven?

Depending on your space and employees’ preferences, we’ll work with you to customize a selection that matches your business’s goals and budget.

Can Market Twenty 4 Seven meet the requirements of our company wellness program?

Absolutely, we’ll work with you to curate food and beverage options that are both good and good for you to ensure the market offerings align with every part of your program.

How frequently is a Market Twenty 4 Seven restocked and serviced?

We monitor your market sales to ensure it’s continuously stocked and serviced based on the demand of your location so you can rest easy knowing there’s always plenty of delicious options available.

Where can I open a Market Twenty 4 Seven?

The short answer? Just about anywhere. Whether it’s remodeling a breakroom or a small unused space in an office or warehouse, Market Twenty 4 Sevens are flexible and can be installed in most places, though we recommend an enclosed space or shared community setting.

What are the benefits of a Market Twenty 4 Seven?

Vending machines tend to be clunky, their offerings often unhealthy, and overall, there’s a lack of food and beverage variety. Of course, there’s also the issue with items getting stuck in them. Instead, Market Twenty 4 Seven provides a wide variety of options at your fingertips, including healthy, fresh food that’s always stocked. Plus, it offers more flexible payment options, from cash to credit and debit card to mobile options. The healthier selection and 24/7 convenience combine to fuel productive days.

What do I need to get started?

Just a dedicated space for your Market Twenty 4 Seven. Beyond that, we have a team of experts that will walk you through every step of the process, from designing the space to coordinating and installing electric, water and an internet connection.

What are the costs associated with opening a Market Twenty 4 Seven at my workplace?

Continental invests in the Market Twenty 4 Seven guest experience with little out-of-pocket costs for clients in most cases.

How long does it take to get a Market Twenty 4 Seven installed?

While it varies, your market can be up in running in as little as six weeks after signing a contract with us.

Can Market Twenty 4 Seven support multiple onsite markets?

Yes, we will work with you to develop the best blueprint and number of markets to fit your building or campus and number of employees to ensure the most effective solution.

Do I need a minimum number of employees to put in a Market Twenty 4 Seven?

We cater to businesses of all sizes and are flexible on the number of employees.

 

What is Market Twenty 4 Seven and Continental’s relationship?

The micro-market concept of Market Twenty 4 Seven grew out of Continental’s client needs for around-the-clock access to convenient food and drink options, no matter employees’ schedule or workplace environment.

 

Founded in the Midwest in 1989, Continental has evolved from an office coffee and vending provider to the Great Lakes region’s leader in workplace food and beverage offerings.

With a cutting-edge technology suite, best-in-class logistics and infrastructure, and a commitment to personal client attention, we consistently rank as one of the top contract dining and refreshment providers in the nation.

 

Looking for additional food and beverage experiences outside of Market Twenty 4 Seven? Please visit our parent company Continental here.

What are your customer services hours?

Our Guest Services Team is available Monday through Friday 8AM-4PM EST. Please reach out by using the Customer Service QR code located at your market kiosk, calling/texting 1-855-675-8247, or emailing support@market24-7.com. Our dedicated team responds to requests within one business day.

How do you prevent theft?

We take theft very seriously and have put in place processes to counteract it. In addition to cameras in our Market Twenty 4 Seven, our Loss Prevention Team closely monitors inventories and ensures they align with each market’s sales data. As well, we regularly perform spot checks to ensure inventory is correct. In the event of missing items, we document the loss and follow up with clients on next steps. If you notice any issues, please reach out to our Guest Services Team by using the Customer Service QR code located at your market kiosk, calling/texting 1-855-675-8247, or emailing support@market24-7.com. Our dedicated Guest Services Team responds to requests within one business day.

PAYMENT & ACCOUNT ISSUES

How do I request a refund for a purchase I made at my Market Twenty 4 Seven?

We apologize for any issue you may have had at your Market Twenty 4 Seven and are committed to making it right. Please reach out to our Guest Services Team by using the Customer Service QR code located at your market kiosk, calling/texting 1-855-675-8247, or emailing support@market24-7.com. Our dedicated Guest Services Team responds to requests within one business day.

How do I get assistance with my Market Twenty 4 Seven account?

Please reach out to our dedicated Guest Services Team by using the Customer Service QR code located at your market kiosk, calling/texting 1-855-675-8247, or emailing support@market24-7.com. Our team responds to requests within one business day.

Why should I create and use a Market Twenty 4 Seven account?

Your Market Twenty 4 Seven account makes your experience even more convenient. Check your balance, add funds, gain access to promotions, give or receive Gift Cards, and get refunds instantly all with your account.

How do employees and guests make purchases and what methods of payment are accepted?

Simply select the items you want, scan them at the self-serve kiosk and pay. Depending on your market location, you can pay using a credit or debit card, Google or Apple Pay, a market card, which you can load cash onto, or use our Connect by Continental mobile app.

REQUESTS

How do I purchase Market Twenty 4 Seven Gift Cards to celebrate a team member for their work anniversary, birthday or a job well done?

Simply reach out to our Guest Services Team by using the Customer Service QR code located at your market kiosk, calling/texting 1-855-675-8247, or emailing support@market24-7.com. Our dedicated Guest Services Team can create gift cards for any occasion or no occasion at all and respond to requests within one business day.

Where can I make a request for an item I would like in my Market Twenty 4 Seven?

We love feedback, especially item requests. Your market has a QR code near the kiosk for guest support. Simply use that or call/text 1-855-675-8247, or email support@market24-7.com and our dedicated Guest Services Team will respond within one business day.

ITEM ASSORTMENT

What are your typical Market Twenty 4 Seven offerings?

We build each Market Twenty 4 Seven unique to the client. Choose from chef-prepared, fresh meals and fruit options, entrée salads, deli sandwiches, soups, yogurt and more. Add hot dishes and delivery pick-up destinations. Dig into fan-favorite, name brand sweet or salty snacks. Enjoy premium hot and cold beverages, including popular coffee brands as well as our local blends, teas, soft drinks, energy drinks, juices, water and more. Plus, we’re always looking to source new, exciting items and are open to recommendations.

Are hot and cold food options available at my Market Twenty 4 Seven?

Depending on your space and employees’ preferences, we’ll work with you to customize a selection that matches your business’s goals and budget.

Can Market Twenty 4 Seven meet the requirements of our company wellness program?

Absolutely, we’ll work with you to curate food and beverage options that are both good and good for you to ensure the market offerings align with every part of your program.

How frequently is a Market Twenty 4 Seven restocked and serviced?

We monitor your market sales to ensure it’s continuously stocked and serviced based on the demand of your location so you can rest easy knowing there’s always plenty of delicious options available.

REQUESTING & MARKETING

Where can I open a Market Twenty 4 Seven?

The short answer? Just about anywhere. Whether it’s remodeling a breakroom or a small unused space in an office or warehouse, Market Twenty 4 Sevens are flexible and can be installed in most places, though we recommend an enclosed space or shared community setting.

What are the benefits of a Market Twenty 4 Seven?

Vending machines tend to be clunky, their offerings often unhealthy, and overall, there’s a lack of food and beverage variety. Of course, there’s also the issue with items getting stuck in them. Instead, Market Twenty 4 Seven provides a wide variety of options at your fingertips, including healthy, fresh food that’s always stocked. Plus, it offers more flexible payment options, from cash to credit and debit card to mobile options. The healthier selection and 24/7 convenience combine to fuel productive days.

What do I need to get started?

Just a dedicated space for your Market Twenty 4 Seven. Beyond that, we have a team of experts that will walk you through every step of the process, from designing the space to coordinating and installing electric, water and an internet connection.

What are the costs associated with opening a Market Twenty 4 Seven at my workplace?

Continental invests in the Market Twenty 4 Seven guest experience with little out-of-pocket costs for clients in most cases.

How long does it take to get a Market Twenty 4 Seven installed?

While it varies, your market can be up in running in as little as six weeks after signing a contract with us.

Can Market Twenty 4 Seven support multiple onsite markets?

Yes, we will work with you to develop the best blueprint and number of markets to fit your building or campus and number of employees to ensure the most effective solution.

Do I need a minimum number of employees to put in a Market Twenty 4 Seven?

We cater to businesses of all sizes and are flexible on the number of employees.

 

What is Market Twenty 4 Seven and Continental’s relationship?

The micro-market concept of Market Twenty 4 Seven grew out of Continental’s client needs for around-the-clock access to convenient food and drink options, no matter employees’ schedule or workplace environment.

 

Founded in the Midwest in 1989, Continental has evolved from an office coffee and vending provider to the Great Lakes region’s leader in workplace food and beverage offerings.

With a cutting-edge technology suite, best-in-class logistics and infrastructure, and a commitment to personal client attention, we consistently rank as one of the top contract dining and refreshment providers in the nation.

 

Looking for additional food and beverage experiences outside of Market Twenty 4 Seven? Please visit our parent company Continental here.

GENERAL QUESTIONS

What are your customer services hours?

Our Guest Services Team is available Monday through Friday 8AM-4PM EST. Please reach out by using the Customer Service QR code located at your market kiosk, calling/texting 1-855-675-8247, or emailing support@market24-7.com. Our dedicated team responds to requests within one business day.

How do you prevent theft?

We take theft very seriously and have put in place processes to counteract it. In addition to cameras in our Market Twenty 4 Seven, our Loss Prevention Team closely monitors inventories and ensures they align with each market’s sales data. As well, we regularly perform spot checks to ensure inventory is correct. In the event of missing items, we document the loss and follow up with clients on next steps. If you notice any issues, please reach out to our Guest Services Team by using the Customer Service QR code located at your market kiosk, calling/texting 1-855-675-8247, or emailing support@market24-7.com. Our dedicated Guest Services Team responds to requests within one business day.

Have an Issue?

We’re here to help.